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Issue with specify ledger options

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Topic starter

Please find the attached error screen

unable to provide retain earnings account and other account

Second issue: Ldap program is always going to blocked status

Third issue: while loading the account code combinations from excel is not showing upload options


Raju Topic starter 06/07/2026 2:17 am

Please find the attached excel it shows excel macro setting options. Please correct me if any macro settings that needs to be enable. please share me if any user guide to follow the steps in excel


1 Answer
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Hi Raju, thank you for reaching out

1. Unable to provide retain earnings account and other account

- You have hidden the segments as per your screenshot. Please click on the rightward facing triangle to expand and show the segments

 

2. Ldap program is always going to blocked status

- This has been addressed over 2 support requests earlier (Click here to visit the earlier conversation)

 

3. While loading the account code combinations from excel is not showing upload options

- Can you please confirm if you have enabled macros within excel? We request you to share the link of the video you are trying to refer to and the error screenshot. It would enable us to provide you with a solution in a more effective way.


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