Package Specialist-Oracle ERP Financials

Company: IBM

Location: Mumbai, Maharashtra, India (On-site)

Required Experience: 3-5 years of experience

Job Title: Package Specialist-Oracle ERP Financials

Job Description

As an Oracle ERP Finance Functional Consultant you will serve as a vital link between our clients and our internal teams, ensuring seamless post-implementation support and continuous system optimization. Key responsibilities include:

• Act as the primary point of contact for client inquiries related to Oracle ERP Financials, providing timely and effective troubleshooting and resolution.
• Utilize deep technical and functional knowledge to analyze and resolve complex issues within General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and other financial modules.
• Collaborate with clients to understand their evolving business needs and propose tailored system enhancements and best practice recommendations.
• Facilitate user training and knowledge transfer sessions, ensuring end-users can confidently navigate and maximize the value of the Oracle ERP Financials platform.
• Contribute to the ongoing enhancement of our support processes and methodologies, ensuring we maintain industry-leading standards.
• Document all support activities, including issue resolutions and process improvements, in our knowledge management system for continuous learning and reference

Required technical and professional expertise

• Minimum of 3-5 years of professional experience in Oracle ERP Financials support and/or implementation. 
• In-depth understanding of financial accounting principles and Oracle ERP Financials configuration and customization capabilities. 
• Proven track record of successfully resolving complex technical and functional issues within Oracle Fusion and/or E-Business Suite financial modules. 
• Exceptional analytical, problem-solving, and communication skills, with a demonstrated ability to build strong relationships with clients. 
• Experience with at least one full implementation cycle of Oracle Fusion or E-Business Suite, preferably both

Preferred technical and professional experience

• Certifications in Oracle ERP or other complementary technologies